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CUSTOMER SUPPORT ASSOCIATE

  • Location:
  • Salary:
    ₹9,500 - ₹12,000
  • Job type:
    Full-Time
  • Posted:
    1 year ago
  • Category:
    IT & ITES (BPO/KPO)
  • Deadline:
    January 8, 2018
CUSTOMER SUPPORT EXECUTIVE:
A Customer support Executive / Associate in this role deals with a number of incoming calls & outgoing calls, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.
 
ELIGIBILITY:
•Age : 18 to 35 years of age.
•Qualification : Freshers or experienced  ( Degree / B.Tech / MBA /MCA)
KEY RESPONSIBILITIES:
•Handling Inbound(IB) & Outbound(OB) calls.
•Providing outstanding service to the customer.
KNOWLEDGE AND SKILLS:
•Should be able to speak Hindi & English.
•Good communication skills.
•Polite and customer service oriented.
•Exhibits patience and empathy to resolve customer queries.
SALARY:
•9,500 to 12,000 per month.
•Regular performance incentives.
LOCATION: Hyderabad
PROCESS:
•Telecom Service
•Banking Service
SHIFTS: Day Shifts
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